Insights into Custom Web Design & Online Marketing


We deliver custom-crafted websites and online marketing programs for unique brands

Time To Toast Your Sucky Trail Maps

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Time To Toast Your Sucky Trail Maps

Are you using a Flash interactive trail map? Or worse, slapping up a pdf print version of your trail map on your website? Please. Stop it. Or I'll shoot myself. Or you.

Who are the worst offenders? You won't believe your eyes!

Note. Sometimes I exagerate when I have too much caffeine.

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Social Media Customer Service

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Social Media Customer Service

Social media is not just a marketing channel, its also a great way to serve customers. Extending awesome customer service upstream to the website and social media is a great way for brands to differentiate. 

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propMAPS evolves > propMAPS+snow

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propMAPS evolves > propMAPS+snow

Our propMAPS interactive trail map is rapidly evolving. We have no combined propMAPS and propSNOW into propMAPS+snow which allows visitors to see the current status of all trails, lifts and services PLUS current surface conditions.

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Awesome Customer Service - Starts Online

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Awesome Customer Service - Starts Online

Customer Service is the hot competitive trend. It's rapidly moving online now, and the most effective methods rely on people instead of algorithms to deliver it.

Here Dave outlines a number of ways for resorts, hotels, or any brand can win over new customers through personalized online customer service.

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Responsive + Server Side (RESS) for Mobile Speed & Google

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Responsive + Server Side (RESS) for Mobile Speed & Google

Google's upcoming Mobilegeddon is pushing latecomers who care about mobile traffic from Google to get off the pot. Its also triggering a lot of great conversations about responsive design, but there's a bump in the road for responsive that isn't getting much airtime... actually its a speedbump. (witty huh?)

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Ski Resort Web Design RFP & Evaluation Guide

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Ski Resort Web Design RFP & Evaluation Guide

You've decided that its time for a new site, or more importantly a new partner. You're not a web developer after all, so how are you to know what you even need? How do you evaluate potential partners? Having responded to hundreds of RFPs over the past 18 years, Dave offers advice to resorts as they enter this process.

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