Social media is not just a marketing channel, its also a great way to serve customers. Extending awesome customer service upstream to the website and social media is a great way for brands to differentiate.
Our propMAPS interactive trail map is rapidly evolving. We have no combined propMAPS and propSNOW into propMAPS+snow which allows visitors to see the current status of all trails, lifts and services PLUS current surface conditions.
The midwest's largest ski resort selects Propeller for complete website overhaul.
We're proud to earn the opportunity to partner with the wonderful folks at Holiday Valley, and look forward to delivering a wonderful new website for next season.
Introducing propMAPS interactive trail maps, and propSNOW conditions reporting. Both are mobile-friendly and can be embedded in virtually any web page.
Customer Service is the hot competitive trend. It's rapidly moving online now, and the most effective methods rely on people instead of algorithms to deliver it.
Here Dave outlines a number of ways for resorts, hotels, or any brand can win over new customers through personalized online customer service.
Google's upcoming Mobilegeddon is pushing latecomers who care about mobile traffic from Google to get off the pot. Its also triggering a lot of great conversations about responsive design, but there's a bump in the road for responsive that isn't getting much airtime... actually its a speedbump. (witty huh?)
You've decided that its time for a new site, or more importantly a new partner. You're not a web developer after all, so how are you to know what you even need? How do you evaluate potential partners? Having responded to hundreds of RFPs over the past 18 years, Dave offers advice to resorts as they enter this process.
With the launch of our new website, we're showing our commitment to serve resort and hospitality customers, as well as unique brands who want to compete aggressively.
4 Horizon Interactive Awards in Travel & Tourism category. Crystal Springs took Gold. Hunter and Peekn' Peak snagged Silver, and Bromley grabbed the Bronze.