ADA Compliance Auditing
Website Accessibility and ADA Compliance starts with a thorough WCAG Audit
First you need to know how bad it is, and it's crucial to have strong documentation throughout the process.
A few quick points to be aware of:
- There is no quick and cheap solution. No software or WordPress plugins will fix this.
- The risk is real and growing, and not expected to go away. Especially not with this government!
- There are two parts to the process: Audit and Remediation. The audit comes first, and based on the results of that, we provide an estimate to remediate your site. We will not know the cost of this until after the audit is complete.
But first, the question we always ask is where are you in the lifecycle of your website. Has your website been refreshed in the past 4 years? No? Then save your money for auditing and invest in a fresh site designed and built by a team such as ours with accessibility design and development expertise.
If you’re set with your current site and want to move ahead with Auditing & Remediation, here is what that looks like:
Website Auditing & Remediation Guidance
To ensure that people with disabilities can access your website and its content, and to reduce legal exposure, we offer two levels web accessibility testing and remediation: 1) Priority and 2) 360°.
Priority Web Accessibility Audit
The volume of issues that typically come from a website audit can be overwhelming. This service takes the output of our auditing software and provides a level of analysis to establish priorities. We break down the audit into 5 priority categories, and then segment issues in each category into 5 subsequent levels based on severity.
360° Web Accessibility Audit & Remediation Guide
This package provides the most comprehensive audit, and the most useful reporting guide for remediation.
1. Automated Testing
In this process we will use multiple systems to thoroughly test the site. We start by using top industry software for site-wide testing and issue documentation, and augment that with WAT and WAVE systems. While software is effective in catching the broad volume of issues, software is “dumb” and can only identify approximately 25% of issue types and. Software alone cannot provide true accessibility and full WCAG conformity.
2. Manual Testing
All templates and unique pages are identified and tested, so that systemic errors can be identified and remediation applied across the entire system in an efficient manner. In addition to manual developer review of code, we use color contrast analyzers, code inspections tools, and MSAA Inspector, which exposes the communication between the application and the Accessibility API layer, which then translates information to the screen readers.
3. Assistive Technology Testing
The third and final step of the testing process. At this point, the majority of the issues have been identified. But here we put ourselves into the position of the disabled individual and navigate through core use cases on the site, identified in previous testing (logins, account setup, contact form, etc.). In so doing, we identify the particular pain points that various Assistive technologies (ATs) have within an experience. The ATs used for this testing include JAWS, NVDA, Zoom Text, and Dragon Naturally Speaking.
WCAG Audit Reporting
We will provide 2 reports
1. 360 Audit & Remediation Report
- This is the core document that documents all issues. Each issue will be indexed with a reference number and include
- Issue title
- Link to page
- Description of issue
- Solution guidance (written for relevant developer, website manager, or content authors) - the key value.
- Screen shots and visual assistance when relevant
- Severity & Priority
2. 360 Audit & Remediation Prioritization Spreadsheet
This spreadsheet breaks down the 360 Audit & Remediation report and organizes issues by priority. In practice, this is the working document and document of record. It can be segmented as you wish, assign owners, and record status. Should you ever be challenged, this is how you show your efforts toward web accessibility
Typically we suggest handing the audit report over to your existing web development and content creation teams, and have them perform the remediation. This way, they learn from the mistakes to ensure they’re not repeated.
If you lack such a team, depending on the platform your site runs on, we may be able to provide remediation as well.
Please call us for a free consultation right now.