Prop Blog

Customer Service : Separate Tracks for Projects and Support

If there is one thing we’ve learned through this recent period, its the importance of good customer support. One of our challenges however, has been keeping support requests from knocking established projects off the tracks. Support requests tend to be “hot” and are unforeseeable, and clients generally assume that because they’re not huge, that weRead the Full Post

State of Propeller – Hello 2010!

Jan 08 10 | Dave Gibson 2009 was quite the year to remember… no really. As much as there were parts I’d like to forget, I’m proud of what we did accomplish. So here I’ll review things learned from 2009 and share our plan for 2010. Facing what we knew would be a dramatic dropRead the Full Post

26 new service programs that add value and save money

May 19 | Dave Gibson With the rapid emergence of social media and online marketing, many companies find themselves wondering how they can utilize these tools to increase their bottom line. Propeller Media Works has developed 26 new service programs to help businesses steer through the digital hype and target the revenue opportunities. Social marketingRead the Full Post

Doing More with Less: Part 1 of 3

Feb 10 | Stew Jensen Subtitle : How to squeeze the most from your Website investment, or … How to convince that sniveling myopic CFO tightwad to open the pocket book (I keed, I keed). At Propeller Media Works, we strive to meet with all our active clients on at the very least an annual basis (or more often,Read the Full Post